Customer Service Admin - Bristol - Central

Are you looking for a temporary opportunity in a professional services environment?

We have partnered with a well-established professional services company in the heart of Bristol, who are seeking a Customer Service Admin to join their team on a temporary basis.

Our client has a strong track record in delivering financial services products and prides itself on fostering a professional yet friendly and sociable work environment. As a Customer Service Admin you will play a crucial role as the first point of contact for clients, ensuring a consistently high standard of customer service.

Pay & Benefits:

• Paying: £12.21 – £13.00 per hour

• Duration: 5 months

• Excellent team environment

• Opportunities for progression

You will be:

• Answering calls and directing them to the relevant teams where necessary

• Monitoring the mailbox and handling client queries, escalating where required

• Ensuring high standards of customer service by escalating urgent issues

• Assisting with scanning and distributing post efficiently

• Supporting team leads with ad-hoc requests

The ideal candidate will have:

• Experience working in a phone-based customer service environment

• Experience working in a regulated environment

• Excellent communication, interpersonal, and listening skills

• Strong time management skills

• Self-motivation and organisation

Sounds like you? Click apply now!